The following guide will walk you through downloading and installing ‘Next Advantage Enterprise’ onto your Windows based computer.
Step 1.
Download the Next Advantage Enterprise Installer
Step 2.
Open the downloaded file which will be located in your downloads folder. The icon will look like this:
Depending on the version of Windows you are running you may now get a pop up asking you if you wish to allow the software to make changes to your system. You should allow or give permission for the changes to be made.
Step 3.
You will now be asked to select a language. Leave English selected and click on ‘OK’.
Step 4.
A welcome screen will next appear. Click next to continue the install.
Step 5.
You will now be asked if you wish to install shortcuts to the software. There should be no need for you to change any settings on this screen. Click on ‘Install’.
Step 6.
After a few seconds the install will be complete. Click ‘Finish’ to finalize the installation.
The software will automatically run and will pop up onto the screen
Access the Next Advantage Enterprise Soft Client via the Taskbar or via Start Menu. The program will automatically start when computer booted.
Troubleshooting –
If your Home ISP uses CGNAT (Carrier Grade NAT) (Optus Home Wireless / Belong / Exetel) or IPv6 only (Such as Telstra Mobile Data) you may need to contact your ISP to change this to a normal IPv4 connection (Dual IPv4/IPv6 is ok as long as it is a real public IPv4 address). Mobile Data providers normally offer an alternate APN (such as telstra.hybrid) which will provide you a real public IP address. It does not need to be static – just a real public IPv4 address.
To test if you have CGNAT login to your Router – view the WAN IP you have allocated. If it is a private address such as 10.x.x.x or 100.64. x.x – 100.127. then you have CGNAT enabled. The IP allocated on your router should match what you see on either speedtest.net or by googling ‘What is my IP’.
If you experience connectivity issues please enable logging in settings, then perform test calls and provide the examples as well as the log file to service@nexttelecom.com.au for further investigation.
Current Version – 3.20.4 – December 2020
